Privacy Policy
At Yuziyo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit or place an order on https://yuziyo.com.
- Information We Collect
When you visit our website or place an order, we may collect the following information:
- Your name
- Mobile number
- Email address, if provided
- Billing and delivery address
- PIN code and location details required for delivery
- Order details, product details and payment status
- Messages, queries or support requests sent to us
- Technical information such as IP address, browser type and device information for security and website functioning
- How We Use Your Information
We use your information only for legitimate business purposes, including:
- Processing and confirming your order
- Arranging packing, shipping and delivery
- Sending order, payment and delivery updates
- Responding to customer support, damaged product claims or refund-related queries
- Preventing fraud, misuse and unauthorized transactions
- Maintaining records for accounting, legal and security purposes
- Improving the functioning and security of our website
- Payment Information
Online payments on Yuziyo are processed through Razorpay or other authorized payment service providers.
Yuziyo does not store your debit card, credit card, UPI PIN, bank account password or complete payment credentials. Your payment information is handled by the relevant payment gateway according to its own privacy and security policies.
- Sharing of Information
We share only the necessary information required to operate our business and complete your order.
Your name, mobile number and delivery address may be shared with courier, shipping and logistics partners for delivery purposes.
We may also use trusted service providers such as website hosting, WooCommerce, email delivery and payment gateway providers to operate our website and provide services to you.
We do not sell, rent or trade your personal information to third parties for their independent marketing purposes.
- Cookies
Our website may use essential cookies to help the shopping cart, checkout process, login functions and website security work correctly.
These cookies may remember your cart or session details while you browse the website. You can control or disable cookies through your browser settings; however, some website features may not work properly if essential cookies are disabled.
- Emails and Order Communication
If you provide your email address or mobile number, we may use it to send order confirmations, payment updates, delivery updates, support responses and important service-related information.
We will not send unnecessary promotional messages without a valid reason or applicable consent.
- Data Retention
We retain your personal and order information only for as long as necessary to process orders, provide support, meet accounting and legal obligations, resolve disputes and maintain security.
- Your Rights
Subject to applicable law, you may request access to, correction of or deletion of your personal information held by Yuziyo.
For such requests, please contact us at:
Certain information may need to be retained where required for legal, accounting, fraud-prevention or security purposes.
- Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services or legal requirements. Any updated version will be posted on this page.
- Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Yuziyo
Website: https://yuziyo.com
Email: orders@yuziyo.com